Services

Hospice Services

Hospice addresses the needs and opportunities during this time by including the individual and family, trained volunteers, caregivers and clinical professionals as part of the care-giving team.  This interdisciplinary approach to care focuses on the individual’s physical symptoms and the emotional and spiritual concerns of the patient and family.  The team works together to develop a plan of care and to provide services that will enhance the quality of life and provide support for the individual and family as a unit of care while respecting their wishes.

Hospice Levels of Care

Standards hospice provides the level of care that is most appropriate to meet your individual needs.

1

Routine Home Care

Provided to individuals in the comfort of their home, whether the home is a private residence, a long term care facility, or an assisting living community.

2

Crisis Care

This level of care is medically necessary care for patients who may be experiencing a medical crisis requiring more intense pain or symptom management for short term extra support.

3

Inpatient Care

Short term inpatient care at a hospice-approved facility.  Patients receive intense palliative treatments to address pain and symptom management. Once symptoms are controlled, the patient returns to their home.

4

Respite Care

As needed for family members or caregiver relief up to 5 days on an occasional basis at a hospice approved facility.

Individualized Care Coordination

Our administrator assumes overall responsibility for the administrative and leadership functions and supervision of the organizational plan. The administrator is also responsible for ongoing communication with the Board of Directors, Interdisciplinary Team, as well as agency staff. The primary functions include daily operations oversight, budgetary management, and facility guidance.

Our team of trained, caring professionals and caregivers will individualize your plan of care to meet your unique needs, goals and preferences. 

Our medical director provides an oversight of physician services and the medical component of hospice. Responsibilities include promoting and maintaining the standards of practice consistent with quality hospice care.

Our case managers are registered nurses who assume skilled nursing care for clients of all ages in their place of residence, coordinate care with the interdisciplinary team, patient/family, and referring agency and assume the responsibility for coordination of care.

Our hospice aides provide personal healthcare and related services to the patient in their place of residence. They assist in providing a safe and clean environment, work cooperatively with patient and family, and share observations and problems with the supervisor. Our hospice aides work under the direction and supervision of a Registered Nurse Case Manager. 

Our social workers provide coordinated care to the patient/caregiver of all age groups in their place of residence. They perform psychological assessments, analysis, counseling, and referrals to meet the needs of the patient/family.

Our spiritual counselor’s primary function is to provide spiritual care to patients/caregivers of all age groups, and perform spiritual assessments, provide spiritual/pastoral support, and make referrals to meet the needs of the patient/family.

Our bereavement coordinator’s primary function is to provide coordinated care for hospice families of all age groups, and provide counseling and referrals to meet the needs of the hospice family. 

Our volunteer coordinator acts as a liaison between hospice and the volunteers regarding patient/family needs. The coordinator also develops and promotes volunteer programs and maximizing resources.

Our volunteers provide assistance and support, without compensation, to hospice patients, families, and the hospice team. Volunteers offer companionship, work as help to office staff, and may also specialize as “vigil volunteers”.

Become a volunteer!